Shipping Information

General Shipping Policies & Time

The following chart provides estimated shipping times from the start of transit. This table does not include assembling, processing or manufacturing time. You may receive your order sooner or later depending on these factors as well as the ship to location of the order. Generally, our processing time is between 24 to 48 hours, but it varies by product and product line.

We carry a large variety of custom made pieces in order to provide our shoppers with a wide selection of accessories.  For some of these pieces, they are made upon order and can have extended lead times of up to 3-8 weeks, depending on the product. If you need your order by a specific time, or would like to know an exact lead time for items, please contact our sales department before ordering.

To check on an exact processing plus shipping time, please feel free to call our customer service department and they can provide that to you over the phone. Once your order has shipped, any address updates will need to be made directly with our customer service department. Charges to reroute any deliveries will be at the customer's expense.

Shipping Methods and Times are as followed:

Orders under 50lbs
Method: UPS Ground
Transit Time:  3-5 business days
Orders 51lbs and up
Method: Old Dominion Freight
Transit Time:  3-5 business days
Will Call

This option is available to all customers, but must be requested over the phone. There is no shipping or handling charges for choosing Will Call. All customers picking up in person regardless of bill to location, will be required to pay Oklahoma sales tax unless tax exemption papers are provided.

Bells & Whistles process and ships orders Monday through Friday, excluding Major United States Holidays. 

Freight Shipments

Freight shipping quotes are calculated based on delivery to commercial addresses.  This means that the property must be commercially zoned and have official business hours of operations.  If you do not have a business address and you have already purchased a Freight or Oversized item then we will contact you with an updated shipping charge that must be paid for delivery.  If you have not purchased yet and would like a shipping quote to a non-commercial address, we are more than happy to help! Just give us a call 405-470-8400 and we will get you taken care of!

Damaged Shipments

In the event your product is damaged in transit please contact us at 405-470-8400 immediately.  All damages must be reported within 24-48 hours of receiving your package. If a shipment arrives at your doorstep and is clearly damaged make sure to take pictures as these will help expedite the return process. All warranty claims and damaged items claims need to be handled through Bells & Whistles Chrome Shop. Do not contact the manufacturer of the product directly as they will not be able to assist you in receiving a new item. Please do not attempt to install the part as this will void any replacement options or claims. If you unfortunately have to go through this process please follow each step accordingly so that we can get this taken care of as fast as possible for you. We would like to make this process as simple as possible. Thanks for shopping with Bells and Whistles Chrome Shop!

Tracking Numbers

We send out Tracking Numbers  immediately after your order has been shipped out to the contact information you provide us with during checkout.